Compliance

Compliant to the Core

Since inception, ALS | Resolvion has upheld the most comprehensive compliance program in the industry. We make it our business to maximize recovery results for our clients, while minimizing risk associated with compliance failures.

ALS | Resolvion recognizes the fact that our clients must meet the requirements of a myriad of regulatory authorities including the CFPB, FTC, FDCPA, and numerous state laws. To meet these challenges, we have developed a total compliance solution unmatched by any other service provider.

Our collateral location investigative operation is governed by a strict code of conduct and includes systems that control access to information, system based calling rules, call recording with built in score cards and the use of third party experts to monitor and score debtor calls.

Our network of over 400 contracted repossession agents is also tightly controlled. Every partner agency is thoroughly investigated by a third party firm. If they are good enough to meet our standards, each and every agency executes a comprehensive contract/service standards agreement and is subject to ongoing monitoring.

Unmatched compliance is ALS | Resolvion’s distinct competitive advantage.