Call Center Representative Women

Post-Repossession Representative - Commercial

At Resolvion, we are laser-focused on producing the best vehicle recovery results with the lowest risk on every assignment. Over the past 22 years, we have honed the skills and processes that allow us to deliver a level of performance that puts us at or very near the top of all of our major client's scorecards. Our highly effective blend of people, process and technology simply allows us to find and recover collateral that others cannot. We also offer a compliance program that is second to none.

We are currently hiring responsible, creative, and detail-oriented team players who are willing to learn and grow with the organization. Resolvion offers a comprehensive benefits package that includes group health insurance, dental, vision, life, PTO, and 401k with company match! We are currently searching for a Post Repossession Representative to join our team.

Resolvion is one of the largest and most respected consumer and commercial asset recovery companies in the nation. We work with banks and auto finance companies all over the world to locate valuable assets and reduce charge offs.

We are a fast-growing company with many progressive career opportunities for those who work hard. Our core beliefs are centered on accountability, giving the customer more than is expected, and teamwork. If you have a strong work ethic and are dependable, you could be a great fit on our team. We believe that our greatest asset is our people and we’re willing to invest in your learning and career path development. We are committed to every team member being empowered to reach their fullest potential. We offer a great work environment with awesome team members and management.

We are a casual dress workplace that is comfortable and creative.

Primary Duties and Responsibilities of a Post Repossession Representative

  • Track all post recovery documentation necessary to resolve a case file.
  • Coordinate logistics with outside vendors.
  • Responsible for weekly reports to clients.
  • Preparation of assignments including data entry.
  • Routine filing of invoices, case documentation, etc..
  • Additional data entry work as required.
  • Answer phone calls

Key Performance Criteria:

  • Accuracy of work
  • Ability to stay current with daily volume and customer requirements

Minimum Education:

At least a high school diploma or GED required

Other Requirements:

  • Detail oriented with ability to: prioritize and handle multiple projects, utilize available resources and put in overtime, if necessary, to get the job done
  • Some analytical ability is required in order to gather and summarize data for reports, find solutions to various problems and prioritize work
  • Energetic
  • Ability to process large volumes of work
  • Good telephone presence/skills
  • Team orientation

Job Type: Full-time

Expected hours: No less than 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Physical setting:

  • Office/call center

Schedule:

  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Bonus opportunities

Location

Work Location: Hybrid remote in Charlotte, NC 28262

Relocate before starting work (Required)

Resolvion is an Equal Opportunity Employer M/F/D/V

If you are interested in applying for this position please submit your resume to HR@resolvion.com.

 

Job Type: Full-time

Pay: From $19.50 per hour

Expected hours: No less than 40 per week

Schedule:

  • Monday to Friday

Ability to Commute:

  • Charlotte, NC 28262 (Required)

Work Location: Hybrid remote in Charlotte, NC 28262

 

If you are interested in applying for this position please submit your resume to HR@resolvion.com.