Resolution specialist

Resolution Specialist – Commercial

At Resolvion, we are laser-focused on producing the best vehicle recovery results with the lowest risk on every assignment. Over the past 22 years, we have honed the skills and processes that allow us to deliver a level of performance that puts us at or very near the top of all of our major client's scorecards. Our highly effective blend of people, process and technology simply allows us to find and recover collateral that others cannot. We also offer a compliance program that is second to none.

We are currently hiring responsible, creative, and detail-oriented team players who are willing to learn and grow with the organization. Resolvion offers a comprehensive benefits package that includes group health insurance, dental, vision, life, PTO, and 401k with company match! We are currently searching for a Resolution Specialist to join our Commercial team.

Resolvion is one of the largest and most respected consumer and commercial asset recovery companies in the nation. We work with banks and auto finance companies all over the world to locate valuable assets and reduce charge offs.

We are a fast-growing company with many progressive career opportunities for those who work hard. Our core beliefs are centered on accountability, giving the customer more than is expected, and teamwork. If you have a strong work ethic and are dependable, you could be a great fit on our team. We believe that our greatest asset is our people and we’re willing to invest in your learning and career path development. We are committed to every team member being empowered to reach their fullest potential. We offer a great work environment with awesome team members and management.

We are a casual dress workplace that is comfortable and creative.

Primary Duties and Responsibilities of a Resolution Specialist

  • Use the internet and database search tools to locate valuable collateral
  • Ensure all account information is accurate, dependable and timely.
  • Critical thinking skills are highly valued.
  • Build mutually beneficial relationships with Clients, Agents and Vendors
  • Follow training and proper methods to verify client information.
  • Provide top customer service and professionalism during all calls.
  • Ensure compliance with all state and federal industry regulations.

Minimum Education:

At least a high school diploma or GED required

Other Requirements:

  • Positive can-do attitude and strong motivation
  • Excellent communication skills
  • Skilled in the Microsoft suite of products
  • Possess a sense of urgency
  • Problem solver who is committed to solutions

Job Type: Full-time

Expected hours: No less than 40 per week


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Physical setting:

  • Office/call center


  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Bonus opportunities


Work Location: Hybrid remote in Charlotte, NC 28262

Relocate before starting work (Required)

Resolvion is an Equal Opportunity Employer M/F/D/V

If you are interested in applying for this position please submit your resume to


Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: No less than 40 per week

Weekly day range:

  • Monday to Friday

Work setting:

  • Hybrid work

Ability to Commute:

  • Charlotte, NC 28262 (Required)

Work Location: Hybrid remote in Charlotte, NC 28262


If you are interested in applying for this position please submit your resume to