Repo Check Up Questionnaire

Name(Required)

First Last

Email(Required)

What is the general credit profile of your auto loan portfolio?(Required)

On average, how many repossession orders do you put out each month?(Required)

Do you work primarily with forwarders or direct agents?(Required)

Generally, at what point of delinquency (days) do you make a repossession assignment?(Required)

Do you rotate assignments among different repossession providers?(Required)

How many providers might you use in a rotation?

How many days between rotation?

Do you use both repossession and skip vendors?(Required)

Do you allow your repossession providers and/or skip providers to make telephone contact with your customers?(Required)

Are your assignments going into the LIVE LPR (License Plate Recognition) system?(Required)

Do you scorecard your vendors?(Required)

Do you have clear guidelines for changing marketshare allocation based on scorecard results?

How frequently do you make market share allocation decisions?

Do you contractually require that your vendors record all phone calls with your customers?(Required)

Do you conduct a formal compliance audit of your vendors each year?(Required)

Do you incorporate any compliance metrics into your scorecard process?(Required)

What compliance metrics do you use in your scorecard process?