Vendor Management Representative

At Resolvion, we are laser-focused on producing the best vehicle recovery results with the lowest risk on every assignment. Over the past 22 years, we have honed the skills and processes that allow us to deliver a level of performance that puts us at or very near the top of all our major client's scorecards. Our highly effective blend of people, process and technology simply allows us to find and recover collateral that others cannot. We also offer a compliance program that is second to none.


We are currently hiring responsible, creative, and detail-oriented team players who are willing to learn and grow with the organization. Resolvion offers a comprehensive benefits package that includes group health insurance, dental, vision, life, PTO, and 401k with company match! We are currently searching for a Vendor Management Representative to join our Vendor Management Team.


Resolvion is one of the largest and most respected consumer and commercial asset recovery companies in the nation. We work with banks and auto finance companies all over the world to locate valuable assets and reduce charge offs.


We are a fast-growing company with many progressive career opportunities for those who work hard. Our core beliefs are centered on accountability, giving the customer more than is expected, and teamwork. If you have a strong work ethic and are dependable, you could be a great fit on our team. We believe that our greatest asset is our people and we’re willing to invest in your learning and career path development. We are committed to every team member being empowered to reach their fullest potential. We offer a great work environment with awesome team members and management.


We are a casual dress workplace that is comfortable and creative.


Job Description

Resolvion – Vendor Management Representative

The Vendor Management Representative is responsible for providing support to the Vendor Management team by performing document audits on agent network documents identified as requiring an audit based on their intended use.  This position will use critical thinking to provide management recommendations on how identified risks can be mitigated and managed.


Duties and Responsibilities

  • Auditing agent onboarding packages, reviewing documents for accuracy, and identifying any discrepancies.
  • Responsible for verifications of insurance limits, business licenses, training certifications, and other required documents
  • Gathering and upload missing documents from agents.
  • Accurately and effectively communicate with agents, clients, and internal teams and management.
  • Create audit plans.
  • Perform periodic profile data verification audits, monitor document expiration and update as required.
  • Clear understanding of company policies, procedures, and practices.
  • Audit agents for Personal Property Letters for required states.


Required Skills

  • Effective verbal and written communication skills
  • Strong attention to detail with the ability to detect inconsistencies in various type of documents.
  • Proven ability to work independently.
  • Knowledge in Excel and other Office Suite products
  • Ability to work within a team environment and individually.
  • Previous document audit experience a plus


Work Location: Hybrid remote in Charlotte, NC 28262


If you are interested in applying for this position please submit your resume to HR@resolvion.com.