Skip Tracer – Atlanta, GA

At Resolvion, we are laser-focused on producing the best vehicle recovery results with the lowest risk on every assignment. Over the past 22 years, we have honed the skills and processes that allow us to deliver a level of performance that puts us at or very near the top of all of our major client’s scorecards. Our highly effective blend of people, process and technology simply allows us to find and recover collateral that others cannot. We also offer a compliance program that is second to none.

 

We are currently hiring responsible, creative, and detail-oriented team players who are willing to learn and grow with the organization. Resolvion offers a comprehensive benefits package that includes group health insurance, dental, vision, life, PTO, and 401k with company match!  We are currently searching for an Skip Tracer to join our team.

 

Resolvion is one of the largest and most respected consumer and commercial asset recovery companies in the nation. We work with banks and auto finance companies all over the world to locate valuable assets and reduce charge offs.

We are a fast-growing company with many progressive career opportunities for those who work hard. Our core beliefs are centered on accountability, giving the customer more than is expected, and teamwork. If you have a strong work ethic and are dependable, you could be a great fit on our team. We believe that our greatest asset is our people and we’re willing to invest in your learning and career path development. We are committed to every team member being empowered to reach their fullest potential. We offer a great work environment with awesome team members and management.

 

We are a casual dress workplace that is comfortable and creative.

 

Primary Duties and Responsibilities of a Skip Tracer

• Inbound Calls 
• Outbound Calls to agents and customers
• Contact with third party (police departments and tow yards)
• Case updates in Wombat
• Utilize internet and database search tools to track down valuable collateral.
• Investigate and gather information on assets that individuals have evaded or hidden
• Manage pre-approved basic fees (flat bed, dollies, self-help)
• Negotiate fees with agents
• Verify customer information
• Verify collateral location and condition
• Works out of RDN, RCM and IBEAM
• Assign and reassign agents within queue

Minimum Education:

At least a high school diploma or GED required

Other Requirements:

• Positive can-do attitude and strong motivation
• Excellent communication skills
• Skilled in the Microsoft suite of products
• Possess a sense of urgency
• Problem solver who is committed to solutions
• Minimum of 2 years of experience in collections preferred but not required.

Job Type: Full-time

Expected hours: No less than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Physical setting:

• Office/call center

Schedule:

• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus opportunities

Tucker, GA 30084: Relocate before starting work (Required)

Work Location: Hybrid in Tucker, GA 30084

 

Resolvion is an Equal Opportunity Employer M/F/D/V

If you are interested in applying for this position, please submit your resume to HR@resolvion.com.